LAP Package: Introduction to Management (Download)

Teaching Introduction to Management? Looking for resources that support instruction and tie directly to recommended course content? Then, check out this package, which includes 48 complete LAPs and PowerPoints hand-picked for use in the MBA Research Introduction to Management course. Course Guide included! This package is based on the Standard Introduction to Management course. Additional LAP materials may be required for the Accelerated or Honors-Ready version of the course. Reference the course guide for a list of titles for the advanced versions.

Each complete LAP module includes a student handout (with CopyIT! permission) as well as an instructor section featuring a comprehensive discussion guide, complete practice- (short-answer) and post-tests (multiple-choice) with descriptive keys, student activities, and more. Bring your discussions to life with the included PowerPoints featuring a broad range of graphics to help keep students interested.

Titles included in this package (see individual catalog numbers for more information):

• LAP-CR-001, Share the Promise (Identifying Brand Promise), ©22 (formerly LAP-CR-006)
• LAP-CR-004, Set Your Mind to It (Customer Service Mindset), revised, ©25 (CS)
• LAP-CR-009, Making Mad Glad (Handling Difficult Customers), revised, ©25 (CS)
• LAP-CR-010, Righting Wrongs (Handling Customer Complaints), revised, ©21
• LAP-CR-016, Know When to Hold ’Em (Nature of Customer Relationship Management), revised, ©21
• *LAP-CR-017, Trust Is a Must (Ethics in Customer Relationship Management), revised, ©21
• LAP-EC-023, Know Your Limits (Law of Diminishing Returns), ©23 (formerly LAP-EC-031)
  
• LAP-EC-103, Designed to Work (Organizational Design of Businesses), revised, ©23
• LAP-EC-104, Stretch Your Boundaries (The Global Business Environment), revised, ©23
• LAP-EC-105, What’s Shakin’? (Factors Affecting the Business Environment), revised, ©23
• *LAP-EC-106, On the Up and Up (Business Ethics), revised, ©21
• LAP-EC-107, Keep the Change (Adapting to Markets), revised, ©23
• LAP-EC-914, Divide and Conquer (Specialization and Division of Labor), ©22 (formerly LAP-EC-007)
• LAP-EC-915, Get United (Organized Labor), ©23 (formerly LAP-EC-005)
• LAP-HR-410, People Pusher (Nature of Human Resources Management), ©21 (formerly LAP-HR-035)
• *LAP-HR-411, Moral Mediators (Ethics in Human Resources Management), revised, ©21
• LAP-KM-001, Know Go (The Nature of Knowledge Management), revised, ©24
• *LAP-KM-002, Know What’s Right (Ethics in Knowledge Management), revised, ©22
• LAP-NF-001, Record It (Business Records), revised, ©23
• LAP-NF-015, Get the 4-1-1 (Conducting an Environmental Scan), revised, ©23
• LAP-NF-110, In the Know (Nature of Information Management), revised, ©22
• *LAP-NF-111, FYI (Ethics in Information Management), ©24
• LAP-OP-001, Chart Your Course (Developing a Project Plan), revised, ©23
• *LAP-OP-003, Get What You Need (Identifying Project Resources), ©23 (formerly LAP-OP-531)
• LAP-OP-158, Projected to Win (Nature of Project Management,  revised, ©23
• LAP-OP-163, Take Control (Quality-Control Measures), ©21 (formerly LAP-OP-008)
• *LAP-OP-190, Above Board (Ethics in Operations), revised, ©21
• LAP-OP-303, Top of the (Supply) Chain (Nature of Supply Chain Management), ©23
  
• LAP-OP-443, Deliver the Goods (Concept of Supply Chains), ©23
• LAP-OP-477, Chain Reaction (Impact of Supply Chains on Business Performance), ©24
• *LAP-OP-675, Projects With Principles (Ethics in Project Management), revised, ©22
  
• *LAP-OP-677, The Supply Chain Standard (Ethics in Supply Chain Management), ©24
  
• *LAP-PD-017, Weigh Your Options (Decision-Making), revised, ©23
  
• *LAP-PD-077, No Problem (Demonstrating Problem-Solving Skills), revised, ©21
  
• *LAP-PD-126, Ideas in Action (Innovation Skills), revised, ©22
  
• LAP-PD-297, Career Opportunities in Business Management and Administration, revised, ©24 (Exclusive to the MBA Learning Center)
  
• *LAP-PD-918, Go for the Goal (Goal Setting), ©21 (formerly LAP-PD-016)
• LAP-QM-001, Keep It Quality (Nature of Quality Management), revised, ©24
• *LAP-QM-012, Quality Is the Best Policy (Ethics in Quality Management), ©23
• *LAP-RM-041, Manage Risk the Right Way (Ethics in Risk Management), revised, ©22
• LAP-SM-001, Manage This! (Concept of Management), ©21 (formerly LAP-SM-003)
• *LAP-SM-002, Great Power, Great Responsibility (Nature of Managerial Ethics), ©25 (MN)
  
• LAP-SM-007, Plan Now, Succeed Later (Nature of Business Plans), revised, ©23
• LAP-SM-064, Put It All Together (Managerial Organizing), revised, ©24
  
• LAP-SM-065, Dream Team Maker (Staffing), ©21 (formerly LAP-SM-004)
• LAP-SM-066, Take Action (Managerial Directing), revised, ©24
  
• LAP-SM-075, Prepare for the Worst; Expect the Best (Nature of Risk Management), revised, ©23
• LAP-SM-400, Measure Up! (Managerial Control), ©20

*Free! We are indebted to the Daniels Fund for its support to bring these materials to you free of charge. This special pricing requires completion of a brief survey that will help us measure impact of these free materials.

For online access to all current LAPs, plus additional material as it becomes available, see the MBA Learning Center. 300+ modules, including PowerPoints.