Communication Skills

Finding the happy medium between aggressiveness and passiveness is the key to “win-win” situations in the workplace! This LAP explains why assertiveness is so important and explains the steps anyone can take to become more assertive. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about assertiveness, a (So What?)...

When it comes to personal and professional success, attitude is everything. In this LAP, students will discover the many benefits of fostering and maintaining an optimistic attitude. They will be introduced to effective methods for improving their attitude, from “thought stopping” to gratitude journaling. In an accompanying activity, students will evaluate and analyze their own attitudes using personality questionnaires. LAPs (Learning Activity Packages) are comprehensive instructional...

Stress is something we all deal with from time to time, but too much stress can lead to burnout. With this LAP, your students will learn what stress is, how it can be harmful, and how employees and employers can manage it. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about stress management, a (So What?)...

Your students negotiate every day, whether they realize it or not. But not all negotiations are as simple as deciding what to have for dinner—what about important workplace negotiations, like advocating for a raise or bargaining with a coworker? With this LAP, you can give your students a leg up. They’ll learn how to negotiate with anyone—supervisors, coworkers, or customers. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a...

Employers have consistently ranked communication skills as one of the most desirable traits in new employees. In this LAP, students will learn the importance of effective communication skills as well as techniques for overcoming barriers to communication. Students will discover how communication plays a role in their everyday lives and how their ability to communicate can help them achieve their personal and professional goals. LAPs (Learning Activity Packages) are comprehensive instructional...

Persuading people isn’t the same as forcing them to agree with you—in fact, it’s a skill that requires effort, attention, and practice! This LAP explains the uses of persuasion, the steps it takes to become persuasive, and the techniques anyone can use to become more persuasive. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes...

Conflict is a natural part of life. From disagreements at home, at school, and at work, students are exposed to conflict practically every day. In this LAP, students will learn how to successfully resolve conflicts, helping them build positive, resilient relationships with their peers and coworkers. Students will discover their personal conflict management style—and learn how to interact with people that handle conflict differently. LAPs (Learning Activity Packages) are comprehensive...

Don’t Jump to Conclusions! provides the essential knowledge students need to recognize and overcome their own personal biases. This LAP includes comprehensive explanations of bias, unconscious bias, stereotypes, prejudice, and discrimination with real-life examples that students will relate to. It also teaches students how to identify and overcome their own biases so they can embrace diversity and treat others with fairness and respect. LAPs (Learning Activity Packages) are comprehensive...