Quality

Quality control is a lot more than weeding out defective products! Teach your students about the quality-control methods and measures that contribute to customer satisfaction and business success. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about quality-control measures, a (So What?) discussion of why it's...

Quality management is an integral practice of every successful business—from the smallest startups to the largest corporations. In Keep It Quality (Nature of Quality Management), students will study the characteristics of high-quality goods and services and discover the three main components of quality management: quality control, quality assurance, and quality improvement. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a...

Quality Is the Best Policy (Ethics in Quality Management) introduces students to the importance of ethics in quality management. This LAP discusses what ethical quality management looks like, what businesses can do to implement (and benefit from) ethical quality management, and different ethical dilemmas businesses must navigate when trying to maintain quality in their products and organizational processes. LAPs (Learning Activity Packages) are comprehensive instructional packages that include...